DELIGHTING CUSTOMERS DELIVERING RESULTS WE ARE MLP THE MARKETING LOUNGE PARTNERSHIP

What we do

We are a Martech agency specialising in rewards, incentive, and loyalty marketing – providing the ideas, planning, and delivery of campaigns for some of the world’s biggest brands.

We help our clients, to acquire new customers, and retain their existing ones with the use of our technology platforms.

Our mission is to create ‘positive customer emotions’ to deliver long-term ROI. We provide the ideas, planning, delivery, and support for ‘reward’ campaigns as well as creating tech platforms, products, and partnerships that aid sales conversion, customer engagement, employee engagement, and retention.

Martech, and more

Acquisition & retention

Our industry experts work to develop compelling, innovative campaigns to differentiate your product.

Fulfilment & distribution

We have our own warehouse and distribution team who strive to meet your fulfilment needs.

Dedicated call centre

Our dedicated in-house call centre can deal with all customer contact throughout the duration of the campaign.

Incentive sourcing & partnerships

Working with best of breed brands we source everything from vouchers and branded goods to high end tech, home entertainment and experience packages.

Design & development

Our development team love to create innovative web solutions and have a passion for UX and great customer journeys.

Tech development

We develop bespoke tech solutions from MI and campaign hubs to fulfilment platforms and apps.

Project management

Our professional and friendly project managers are the vital link, ensuring we deliver on budget and on time.

Data & security

Our experienced data team can manage your data and report on analytics for your campaign. We also adhere to strict security protocols and are ISO 27001 accredited.

Content Creation

We work with our clients on innovative content creation and management of campaigns.

OUR PORTFOLIO

OUR CLIENTS

surpassed our expectations

“Our Experience in dealing with the MLP team to develop this platform has been fantastic. From the beginning of this process, we have been impressed by their ability to deliver a platform that has surpassed our expectations.”

Kevin - Product & Supplier Manager, PSA Finance

delivered perfectly

“We had a specific scheme design and exact requirements for the various processes. This was all delivered perfectly to our specification, with great suggestions on how to improve the employee experience. MLP produced a user-friendly platform without compromising the principles of our established recognition culture.”

Caroline - Royal London

transform the impossible into the possible

“MLP has been able to transform the impossible into the possible. They quickly built a solution that allowed us to refund our customers without us having to build something on a complex and timely infrastructure. As a result, MLP built a web and IVR fulfillment system that enabled us to give over £5m back to our customers of which over £900k was donated to charity.”

that much more enjoyable

“We have found that they are creative in their approach to addressing the demands of the programme. The team at MLP have shared in our excitement around the launch of this new platform which makes working with them, that much more enjoyable.”

Want to find out more?
We’d love to hear from you